Studio Policies
Studio Policies & Student Code of Conduct
Tria Yoga is a safe and welcoming space for all individuals, regardless of race, color, religion, culture, sex, sexual orientation, gender identity or expression, age, body type, disability, or citizenship. We ask that students practice all aspects of yoga, including the Yamas and Niyamas (the ethical principles of yoga): non-harming, truthfulness, non-stealing, moderation, non-possessiveness, cleanliness, contentment, discipline, self-study, and surrender.
As of March 1, 2022, masks are recommended, but no longer required at Tria Yoga. This policy is subject to change.
Pre-register for classes through the website (triayoga.com/classes) or the Walla app. There may not be space for walk-ins to be accommodated. If you are unable to make it to class, please remove your registration to allow another student to join. If there are no sign-ups an hour before the start time, class may be cancelled.
Studio doors open 15 minutes before the class is scheduled to start. Classes begin promptly on time and pre-registered late arrivals of more than three minutes will not be admitted. Please only attend the classes that you are able to commit to the entire duration of.
Bring as little into the studio as possible. Belongings can be stored on the coat and shoe racks in the lounge and on the shelf space in the studio. Shoes should be removed before entering the practice area. Tria Yoga is not responsible for lost or stolen belongings.
Refrain from using your cellphone inside the studio. Make sure cell phones are turned off or muted if they are brought into the building. Please let your instructor know if you are expecting an important call and need to have your phone nearby.
Be mindful of voice levels in the studio. Some students use the time before class starts for quiet reflection. You’re welcome to sit in the lounge to converse quietly before or after class.
Disruptive behavior is not welcome. This includes speaking loudly during class, checking your phone/texts, taking unauthorized photographs, or eating in class.
Practice saucha, cleanliness, by coming to classes clean and free of odor, including strong perfumes, essential oils, or other scents.
Please bring your own yoga mat to the studio. Manduka eKO Lite mats are available to rent for $2 cash per visit. Props (blocks, blankets, bolsters and straps) are available to borrow from the studio free of charge. Students are responsible for putting props back on the shelf as neatly as possible.
Tria Yoga offers a variety of class styles and levels. If you have any questions about the pace of a certain class, please contact the studio. Practice ahimsa, non-harming, by practicing at the appropriate level, informing your instructor of any relevant injuries or conditions, and resting when you need to rest.
Classes at Tria Yoga are currently only for ages 18+.
Purchases for classes, services, appointments, enrollments, and gift cards are nonrefundable. Unworn/unopened/unused merchandise may be returned within 14 days of purchase with a receipt for a refund to the original form of payment.
We have the right to refuse service to anyone who does not treat our staff, instructors, studio, and other students with kindness and respect.
Monthly Membership and Auto-Renew Terms & Conditions
Membership commences on the date of sign up and membership fees will be charged on that date of each month unless otherwise noted. Memberships are not refundable, in part or in full, after auto-draft has been made. Monthly Membership dues require a debit or credit card. Tria Yoga may terminate a Membership at any time. A $30 fee will be charged for returned checks. Memberships may be deactivated if the account becomes more than 14 calendar days late.
Monthly Memberships require a minimum two-month commitment.
All memberships will renew automatically each month.
Prices are subject to change at any time.
Memberships are nonrefundable and nontransferable.
In addition, for limited memberships (4x, 8x, or Mini):
Membership allows the student to attend a limited number of classes per month.
Unused class do not rollover to the next month.
Additional classes can be purchased at a reduced rate. Please check your membership confirmation email for the discount code.
Monthly Membership Cancellation
For cancellations or changes to memberships or payment methods, members must notify Tria Yoga via email at info@triayoga.com at least 10 days prior to the billing date (e.g. If you are scheduled to be charged February 10th and you want to cancel, you must submit a cancellation request by February 1st.). If payment is declined, client is unable to attend classes until payment is reconciled. Tria Yoga will reply via email to confirm the request. Memberships are ongoing until notification of cancellation has been received in writing (email) at least 10 days prior to the expiration of the current term.
Monthly Membership Freeze Policy
Members can hold (freeze) their autopay schedule once per year. The freeze is activated at the start of the next billing cycle and can be requested in monthly increments. Following the end of your requested freeze period, your monthly auto-renew will automatically be reactivated. To request a freeze, send an email to info@triayoga.com at least 10 days in advance. If Members temporarily suspend their Membership, it shall be in accordance with the following terms: A) You may not freeze your membership for any reason unless your account is in good standing. B) All freeze requests must be made in advance. No retroactive freezes are permitted.
If you have any additional questions, do not hesitate to contact us at (603) 371-9420 or info@triayoga.com or visit our FAQs page.